Many companies simply are not getting enough value out of Salesforce. This can manifest in low user adoption, bad reporting, redundant tasks, slow pages, over-complicated workflows. We built RedPoint Ascend to solve this. With a combination of proactive management, responsive Salesforce support, and long term strategic planning, we help companies turn Salesforce from a necessary evil to a secret weapon.
If it’s related to Salesforce, we’ve got you covered
Get access to Salesforce admins, developers, and consultants who understand how your business works and how your Salesforce org is configured – right through Slack. Here are some common areas we help with:
- User Settings
- Permissions & Profiles
- Email & SMS Campaigns
- AppExchange Apps
- 3rd Party Integrations
- Debugging Lightning Web Components
- Debugging APEX
- Building & editing Flows
RedPoint Ascend is designed to be:
We monitor critical Salesforce activities and events – like Salesforce releases – so you’re never caught off-guard.
We provide super-fast Salesforce support and development whenever you need it – directly through Slack.
We track the health of your Salesforce org and happiness of your users to make sure Salesforce is supporting your long term business goals.
- Full Salesforce Audit and Action Plan
- Salesforce Contract Review and Recommendations
- Release Readiness
- Automatic Data Backups
- Monitoring Code Test Coverage
- Monitoring Data Limits
- Salesforce Support via Slack
- Dedicated Support Resource
- Discounted User Training
- Custom Trailmixes
- Critical Updates Monitoring and Response
- User Management
12 Months RedPoint Ascend Contract
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