We Help Companies Thrive
In The Era Of CRM + AI

Logistics

Construction

Manufacturing

Guiding Customers to
Success Since 2005

salesforce partner logo
salesforce partner logo
salesforce partner logo

Salesforce Clouds

Years as Salesforce Partners

Successful Projects

Sales Cloud

Service Cloud

Agentforce

Experience Cloud

Account Engagement

Marketing Cloud

And Build Long Term
Partnerships

"Mathew was an incredible partner in helping us build our vision in SFDC. We explained what we were looking for and he made it happen. Communication was amazing and Mathew is very knowledgeable! I would most definitely recommend Mathew and RedPoint. Side note: Redpoint has helped us with different projects and EVERY single time we have had a wonderful experience. The team at RedPoint is amazing."
Amplify
"I have never engaged a SalesForce consultant so I was a little nervous, but RedPoint went above and beyond to meet my needs. They are extremely knowledgable, and Matt and Christian always added valuable input to my ideas to ensure they were scalable."
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DLX
"The RedPoint team and specifically Mathew and Scott have been instrumental in our company rolling out Salesforce usage to our team. They helped us with many custom builds and dashboards that our teams now use on a daily basis. The best part of working with RedPoint is they met us where we were at in our Salesforce knowledge and worked with us as a true partner to build a solution that works for our team."
Ventura
"Mathew Tragash with RedPoint did a great job helping us set up Salesforce. He was patient and worked with us every step of the way. He explained things clearly and made sure we understood the system. Whenever we ran into a problem, he found a solution. He stayed calm and focused, even when things were tricky. He made the process easy for our team. Thanks to Mathew, our Salesforce setup works great, and we know how to use it. We highly recommend him to anyone who needs help with Salesforce."
M&W Drilling, LLC
"My experience with the entire RedPoint team has been nothing but positive. They are responsive, knowledgeable, and easy to work with. Dana has been very accommodating as we not only figure out our Salesforce strategy, but work to get the right teams aligned."
Presbyterian
"RedPoint has been our 'go to' resource for Salesforce troubleshooting and customization for many years. They are a trusted partner and a pleasure to work with."
Tracom
"RedPoint is client oriented and intends on putting the best possible outcome in front of you to make your project something that is not only what you asked for but also beneficial. They are a valued partner in executing our dedication to Optimizing Technology."
Armada Analytics
"I didn’t truly appreciate the work that went into prepping our Salesforce instance until it was over. If I had it to do over again, I wouldn’t change a thing. RedPoint exceeded expectations in every way. I am looking forward to working with them in the future."
Alaark
"I’m partnering with Scott to rebuild our processes in Salesforce as we’re scaling, and as someone new to my org, I really appreciated how informative and helpful he is. He takes the time to listen, understand our needs, and explain things in a way that make sense to someone without admin or developer background. Instead of just making changes, he helps me learn by building on what was already in place, which makes the whole process a great learning experience. Scott is super responsive, easy to work with, and always has thoughtful solutions. Look forward to continuing our partnership."
Ascend Analytics
“I have nothing but stellar things to say about them. They’re smart, responsive listeners who deliver amazing products. Through their guidance I was able to take a very poorly implemented Salesforce org, and turn it completely around. They helped us with best practices, custom development of a sampling application, data architecture / migrations, automations, etc. They are transparent and great people to work with.”
W.W. Norton & Company

Why Leading Companies
Work with RedPoint

Trusted

Over the past four years, nearly 50% of our new business came via referral from current or past customers.

Personal

We have been working with our current customer base for over 3 years on average.

Fast

In 2021, on average, we responded to support cases in under 2 hours and kicked off projects within 5 days of signing contracts.

Helpful

In 2021, we helped customers save tens of thousands of dollars through partner discounts & better Salesforce contracts.

Admins

Salesforce Administrators make sure you have a solid foundation before building anything custom. This includes user settings, permissions, security, page layouts, and other configurations.

Consultant

Salesforce Consultants ask questions to understand your underlying business problems before recommending a solution. Once a problem is well defined, we can get to work designing a solution.

Architects

Salesforce Architects design data models and system architectures for security, stability, and scale. They see the bigger picture in terms of tech stack and business strategy and guide you to the right solutions.

Developers

Salesforce Developers build custom solutions that solve for complex business processes. At RedPoint, we build solutions that are easy to maintain and adapt as needed in the future.

Evaluate

Before looking at specific solutions, we want to understand the underlying business problem by talking to stakeholders, asking questions, and reviewing current workflows. Clearly defining the problem helps guide us to the right solution.

Design

We follow an Admin > Configuration > Code solution framework based on Salesforce best practices. We start with simple, no code solutions, and consider more complex solutions based on project requirements.

Implement

Once a proposed solution is agreed upon by all stakeholders, we’ll get to work building, testing, and deploying it. We meet with customers (at least) once per week to review progress and work through any roadblocks that come up during development.

Support

We offer ongoing support to all customers with no commitments and no minimums. Whether it’s changing an existing feature, adding something new, or planning for a Salesforce release, we’ve got you covered.

How We Do It

Project Based

You are implementing a new Salesforce org and need to build a new feature. You’ll work with a project manager and dedicated technical resource(s) to get your project done – with regular checkins and updates.

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RedPoint Ascend

You want Salesforce to drive your business forward, not hold it back. You are looking for help optimizing Salesforce, implementing best practices, and arming your teams with lightning-fast support.

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Staff Augmentation

You have a technical team, a product owner, and a clear idea of what you want to do – but you need to borrow an experienced Salesforce Developer to get it done. No problem, we get it.

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