We Help Companies Thrive
In The Era Of CRM + AI
Logistics
Construction
Manufacturing
Guiding Customers to
Success Since 2005
Salesforce Clouds
Years as Salesforce Partners
Successful Projects
Sales Cloud
Service Cloud
Agentforce
Experience Cloud
Account Engagement
Marketing Cloud
We Work With Some
Incredible Companies
And Build Long Term
Partnerships
Trusted
Over the past four years, nearly 50% of our new business came via referral from current or past customers.
Personal
We have been working with our current customer base for over 3 years on average.
Fast
In 2021, on average, we responded to support cases in under 2 hours and kicked off projects within 5 days of signing contracts.
Helpful
In 2021, we helped customers save tens of thousands of dollars through partner discounts & better Salesforce contracts.
Admins
Salesforce Administrators make sure you have a solid foundation before building anything custom. This includes user settings, permissions, security, page layouts, and other configurations.
Consultant
Salesforce Consultants ask questions to understand your underlying business problems before recommending a solution. Once a problem is well defined, we can get to work designing a solution.
Architects
Salesforce Architects design data models and system architectures for security, stability, and scale. They see the bigger picture in terms of tech stack and business strategy and guide you to the right solutions.
Developers
Salesforce Developers build custom solutions that solve for complex business processes. At RedPoint, we build solutions that are easy to maintain and adapt as needed in the future.
Evaluate
Before looking at specific solutions, we want to understand the underlying business problem by talking to stakeholders, asking questions, and reviewing current workflows. Clearly defining the problem helps guide us to the right solution.
Design
We follow an Admin > Configuration > Code solution framework based on Salesforce best practices. We start with simple, no code solutions, and consider more complex solutions based on project requirements.
Implement
Once a proposed solution is agreed upon by all stakeholders, we’ll get to work building, testing, and deploying it. We meet with customers (at least) once per week to review progress and work through any roadblocks that come up during development.
Support
We offer ongoing support to all customers with no commitments and no minimums. Whether it’s changing an existing feature, adding something new, or planning for a Salesforce release, we’ve got you covered.
How We Do It
Project Based
You are implementing a new Salesforce org and need to build a new feature. You’ll work with a project manager and dedicated technical resource(s) to get your project done – with regular checkins and updates.
RedPoint Ascend
You want Salesforce to drive your business forward, not hold it back. You are looking for help optimizing Salesforce, implementing best practices, and arming your teams with lightning-fast support.
Staff Augmentation
You have a technical team, a product owner, and a clear idea of what you want to do – but you need to borrow an experienced Salesforce Developer to get it done. No problem, we get it.