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We Help Companies
Grow with Salesforce

Guiding Customers to
Success Since 2005

Salesforce Clouds

Years as Salesforce Partners

Successful Projects

Sales Cloud

Pardot

Service Cloud

Platform

Marketing Cloud

NPSP

Health Cloud

Communities

And Build Long Term
Partnerships

“(RedPoint) helped our organization completely restructure our Salesforce database which previously had fragments of incomplete or incorrect data. In a matter of weeks, (RedPoint) helped us transform the database which is now fully updated and functioning, saving our staff literally hundreds of hours of time and ensuring our data is 100% accurate… Thanks to Matt, we feel empowered to manage our own database, even without professional training/skills on staff.”




Lauren
Continental Divide Trail Coalition
“The team at RedPoint is fantastic to work with. They were able to quickly get up to speed on our company and the complex workflows we have… They were flexible to adapt to our desired communication style and used our preferred tools/channels for communication. They were able to deliver our product on schedule, to spec, and under budget. I recommend using RedPoint to anyone looking for custom Salesforce development, configuration or consultation and we will be a return customer of theirs.”




Paul
Sonder
“RedPoint has been our ‘go to’ resource for Salesforce troubleshooting and customization for many years. They are a trusted partner and a pleasure to work with.”




Annette
Tracom
“I have nothing but stellar things to say about them. They’re smart, responsive listeners who deliver amazing products. Through their guidance I was able to take a very poorly implemented Salesforce org, and turn it completely around. They helped us with best practices, custom development of a sampling application, data architecture / migrations, automations, etc. They are transparent and great people to work with.”




Kimin
W.W. Norton & Company
“In the past, developers have been heavy on delivering what we spec rather than providing feedback to help make our idea better…. This is where Redpoint has exceeded expectations. They’re excellent listeners and truly inquisitive about our business operations, which has led to a better functioning Salesforce org compared to what we thought we wanted. We consider RedPoint instrumental in our company’s growth and feel fortunate to have found this team.”




Reid
Armada Analytics
“RedPoint enables us to solve complex problems while implementing designs that our admin team can self-maintain. Their knowledge of the Salesforce platform and commitment to supporting our organization is unparalleled. RedPoint has lead all of our development projects since 2012 and we couldn’t be more satisfied.”




Jessica Boardman
Scale Computing

Why Leading Companies
Work with RedPoint

Values
Expertise
Process

Trusted

Over the past four years, nearly 50% of our new business came via referral from current or past customers.

Personal

We have been working with our current customer base for over 3 years on average.

Fast

In 2021, on average, we responded to support cases in under 2 hours and kicked off projects within 5 days of signing contracts.

Helpful

In 2021, we helped customers save tens of thousands of dollars through partner discounts & better Salesforce contracts.

Admins

Salesforce Administrators make sure you have a solid foundation before building anything custom. This includes user settings, permissions, security, page layouts, and other configurations.

Consultant

Salesforce Consultants ask questions to understand your underlying business problems before recommending a solution. Once a problem is well defined, we can get to work designing a solution.

Architects

Salesforce Architects design data models and system architectures for security, stability, and scale. They see the bigger picture in terms of tech stack and business strategy and guide you to the right solutions.

Developers

Salesforce Developers build custom solutions that solve for complex business processes. At RedPoint, we build solutions that are easy to maintain and adapt as needed in the future.

Evaluate

Before looking at specific solutions, we want to understand the underlying business problem by talking to stakeholders, asking questions, and reviewing current workflows. Clearly defining the problem helps guide us to the right solution.

Design

We follow an Admin > Configuration > Code solution framework based on Salesforce best practices. We start with simple, no code solutions, and consider more complex solutions based on project requirements.

Implement

Once a proposed solution is agreed upon by all stakeholders, we’ll get to work building, testing, and deploying it. We meet with customers (at least) once per week to review progress and work through any roadblocks that come up during development.

Support

We offer ongoing support to all customers with no commitments and no minimums. Whether it’s changing an existing feature, adding something new, or planning for a Salesforce release, we’ve got you covered.